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Regulations and Guidelines for Returning Medical Devices
Regardless of whether a device has been used or even opened by the receiving facility, a Clean Certification form must be completed and sent to Buxton BioMedical before returning any merchandise. Upon receipt of the completed Clean Certification, Buxton will print a “Return Materials Authorization” number in the designated box on the Clean Certification and FAX or e-mail the form back to the customer.
This completed form must be attached to the outside of the shipping carton containing the returned materials in a manner that will enable the recipient to plainly see the RMA number for cross check and verification before accessing the contents.
Address Your Package To: Buxton BioMedical, Inc. 11 Melanie Lane, Unit 8 East Hanover, NJ 07936
Note: When packing any goods for return, it is the shipper’s responsibility to ensure that the outer container is sturdy enough to safely protect the contents. Individual pieces must be packed in a manner that will ensure the contents will neither shift in transit nor scrape against one another when multiple components are included within the consignment.